We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message

Video: RIM co-CEO addresses Blackberry outage, touts new software


“I didn’t get my e-mails, but I could send them.” Disappointed Blackberry users heard from Research in Motion founder and co-CEO Mike Lazaridis (LAZ-er-ree-dees) at the start of Blackberry’s developer conference in San Francisco Tuesday.

Lazaridis offered a quick, apologetic reference to the service outage that customers suffered through last week. Some customers reported not being able to make calls or send e-mails for days.

“We’re going to offer money to customers…”

Conference attendees—many of whom are also app developers—say, $100 in apps is a good customer service decision. “Especially the games—there are a lot of games….”

The outage description was brief, before Lazaridis moved on to describe all the ways in which Blackberry is planning to gain more customers.

 He unveiled an operating system called BBX during his keynote, which can be used interchangeably on Blackberry tablets, smart phones and systems. It’s meant to make it easier for app-developers to design for Blackberry.

In San Francisco, Kerry Davis, IDG News Service.

Video Source: IDGNS San Francisco
Article Author:
Video Category: News

Share this video



Comments

Most Popular Videos
HTC One mini 2 video review: A smaller, cheaper M8 play video

HTC One mini 2 video review: A smaller, cheaper M8

Take a look at the HTC One mini 2, a smaller and cheaper version of the flasgship M8.
watch video »


5 reasons why PCs are better than Macs: Mac vs Windows PC - which is best? play video

5 reasons why PCs are better than Macs: Mac vs Windows PC - which is best?

What is best: Mac or PC? Here we examine five key areas, and help you to decide if you should buy a Mac or a Windows PC or laptop. (Answer: get a Windows machine.)
watch video »


LG G2 vs G3 comparison: why you should upgrade to the new flagship Android smartphone play video

LG G2 vs G3 comparison: why you should upgrade to the new flagship Android smartphone

The LG G2 was the best smartphone of 2013 in our opinion. Can the G3 attain the same glory for 2014? We explore the differences between the two Android handsets.
watch video »




IDG UK Sites

Nokia replaces budget Lumia 520 with 530: Release date, price and specs

IDG UK Sites

Everything you need to know about Apple's iPhone Camera in iOS 8

IDG UK Sites

Why you shouldn't trust password managers

IDG UK Sites

How to make an 'Apple iWatch' using an iPod nano and a 3D printer