We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Disk tools/Optimisation software Reviews
15,611 Reviews

Carbonite Online Backup 4 review

£41 inc VAT per year

Manufacturer: Carbonite

Our Rating: We rate this 3.5 out of 5

Carbonite Online Backup 4 is a combined online backup program and service.

Carbonite Online Backup 4 is a combined online backup program and service.

Carbonite  (various pricing) is an excellent online backup program/service - once you have it configured. Version 4 assuages part of my mild discontent with previous versions  by warning you on the very first page that .exe, video, and files over 4GB in size are not automatically selected for backup. Formerly, the lack of this warning meant that there was a real chance that a user might think that their family videos were being backed up while they were not.

I truly wish Carbonite Online Backup 4 had added an option to include these types of files. As it is, all file selection other than the automated selections is done via right-click in Windows Explorer. Even you when you add a folder explicitly in this manner, Carbonite skips the aforementioned file types. You must delve into the folder and add them, which is tedious at best. If you add more files of the excluded type to the folder you must again add them. There are other interface oddities, but they're all livable, and once you're acclimated, Carbonite is quite easy to use.

I think elements of the Carbonite Online Backup 4 interface are brilliant, such as the coloured dots on the Windows Explorer file icons that let you know that files backup status. Also, the Carbonite drive found in My Computer lets you easily see what's being backed up and has been backed up in one location. There's now a dedicated restore routine which takes a bit of guesswork out of the process and if you're restoring from say Windows XP to Windows 7, it will place files where they belong in the new OS. Friendly reminders are also forthcoming if your backups don't succeed for a few days.

Once you've configured Carbonite Online Backup 4, it works great. In addition to the Windows client, the company provides clients for the Apple iPad/Apple iPhone/iPod touch, BlackBerry, Apple Mac OS X, and soon for Google Android phones. There's also web access so you can download a file from virtually anywhere. The service is also priced competitively: £41 per year, per computer for unlimited backup. That's cheaper than Mozy's comparable plan.

NEXT: our expert verdict >>

Carbonite Online Backup 4 Expert Verdict »
Windows XP, Windows Vista, Windows 7
7MB hard disk space
internet connection
  • Overall: We give this item 7 of 10 overall

Carbonite Online Backup 4 is a tough call for me. I truly like it, but the fact that you can't simply set it to watch a folder and be sure everything in it is backed up means there's a chance to lose data. If you're willing to do a little extra housekeeping, it's otherwise worthy.

There are currently no price comparisons for this product.
  • Carbonite 3.5 online backup review

    Carbonite 3.5 online backup

    To back up, you can buy an external drive and save your data to that, or opt for an online service such as Carbonite 3.5.

  • F-Secure Online Backup review

    F-Secure Online Backup

    F-Secure Online Backup (pricing varies with plan) is a stable, easy-to-set-up backup solution along the lines of Mozy and SpiderOak.

  • CopyTrans 4.1 review

    CopyTrans 4.1

    Back up media files on your iPhone 4, iPod or other Apple device with CopyTrans 4.1.

  • Webroot Secure Backup review

    Webroot Secure Backup

    Storing important files online has become a useful option for home and small business computer users, and Webroot Secure Backup makes the task a breeze

  • Nero BackItUp 2014 review - simple, no-frills backup software works well

    Nero BackItUp 2014 - simple, no-frills backup software works well

    A back up utility with online storage included, we like Nero BackItUp 2014 - with some caveats. Here's our Nero BackItUp 2014 review.


IDG UK Sites

45 Best Android games: top Android games for your smartphone or tablet in 2014 (24 are free!)

IDG UK Sites

How Apple, Adobe, Microsoft and others have let us down over UltraHD and hiDPI screens

IDG UK Sites

Miranda July's Somebody app offers a very unusual take on messaging

IDG UK Sites

iPad Pro release date, rumours and leaked images - 12.9 screen 'coming in 2015'