We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Reviews
15,497 Reviews

Canon i-SENSYS MF8380Cdw review

£481 inc VAT

Manufacturer: Canon

Our Rating: We rate this 3.5 out of 5

Despite a few drawbacks, the Canon i-SENSYS MF8380Cdw is an affordable, feature-complete colour laser multifunction printer well-suited to small-office use.

The Canon i-SENSYS MF8380Cdw multifunction printer costs more than its cousin, the i-SENSYS MF8080Cw, but is an infinitely better product. It's faster, and it produces better output. Printing costs are broadly speaking the same.

The Canon i-SENSYS MF8380Cdw colour laser printer also offers automatic duplexing to save on paper costs, and it's set to duplex by default - a first in my book, and major green kudos to Canon for that. On top of everything else, it's a very competitive workgroup colour laser multifunction printer (copy/print/scan/fax) in its price range.

The MF8380Cdw's automatic duplexing capabilities include copying, scanning, and printing both sides of a document in one pass. The bottom-mounted paper cassette holds 250 sheets (100 more than the MF8080CW's maximum), and the ADF holds 50 sheets. There is no slot for envelopes as with the MF8080CW; instead, the front folds down to reveal a 50-sheet multipurpose tray. The output tray holds a sizable 150 sheets.

See also: Group Test: What's the best printer?

The MF8380Cdw's control panel and printer driver lack the user-friendliness that typifies Canon's consumer-oriented machines. The software seems incomplete, too: For instance, the Mac printer driver contained a valid list of paper types, but the Windows printer driver did not. The organization and the placement of options in the driver are odd, too. On the other hand, the MF Toolbox utility for scanning and OCR is a model of efficiency and friendly design.

Setup via USB and ethernet connections is easy. Wireless, however, requires that you power-cycle the MF8380Cdw to switch from ethernet to Wi-Fi, or vice versa. Note, too, that you cannot have both ethernet and Wi-Fi connected on the printer simultaneously.

Then things went wonky: The MF8380Cdw initially appeared incapable of detecting any of the Wi-Fi networks in our area, perhaps overwhelmed by the number (more than 20) that are detectable in our building. In locations with fewer networks, it successfully listed all of them. We tested this feature using manual setup and searching for SSIDs, not using WPS (Wi-Fi-protected setup), which the unit also supports. Canon quickly provided a firmware update that partly fixed the earlier problem, though the MF8380Cdw still can detect only the 10 strongest network signals in the area. If yours isn't one of them, you can enter your network's SSID manually via the control panel.

The MF8380Cdw is slow for a workgroup laser MFP, due to a significant lag before the first page of documents shows up. Including the lag, text and mixed text and graphics printed at 11.1 pages per minute on the PC and 11.6 ppm on the Mac. A snapshot-sized photo took about 18.6 seconds (which works out to 3.2 ppm) to print on either plain, or photo glossy paper. Full-page photos printed on the Mac at a lively 2.4 ppm. Scans were impressively fast: 8.5 seconds for previews, and between 12 and 17.2 seconds for final scans.

The quality of prints produced by the MF8380Cdw was very good overall. Text looked extremely sharp, and monochrome graphics were truly black-and-white, with none of the pinkish cast that plagues the cheaper MF8080Cw. colour photos were just a bit grainy, but they had a lively and warm palette. Flesh tones had a decided bent toward orange, unfortunately.

The MF8380Cdw's toner costs are no better than okay for a laser, and marginally more expensive than an inkjet. Shop around online and you can buy black, 3400-page replacement cartridges individually for £102 (or about 3p per page). The 2900-page cyan, magenta, and yellow cartridges cost £99, or 3.4p per page. The overall price for a four-colour page is 13p - reasonable, though not dirt-cheap. Note: The unit ships with 1200-page black and 1400-page colour "starter" cartridges.

Visit: Printing Advisor

Canon i-SENSYS MF8380Cdw Expert Verdict »
Canon i-SENSYS MF8380CDW Scores 6.0 out of 10 based on 2 reviews
Colour laser multifunction printer
Printer Standard Resolution: 600x600dpi
Copier Resolution: 600x600dpi
Scanner Optical Resolution: 600x600dpi
Automatic Document Feeder
Cassette : A4, A5, B5, Legal, Letter, Executive, Statement, Envelope (COM10, Monarch, DL, ISO-C5, ISO-B5), Custom sizes: Width 76.2 to 215.9mm
Length 127.0 to 355.6mm. Manual feed slot: A4, A5, B5, Legal, Letter, Executive, Statement, Envelope (COM10, Monarch, DL, ISO-C5, ISO-B5), Custom sizes: Width 76.2 to 215.9mm
Length 127.0 to 355.6mm. ADF: A4, A5, B5, Legal, Letter, Statement, Custom sizes (WxL): Max 215.9mmx355.6mm Min. 128mmx139.7mm
Network Ready
43.0x48.4x47.9cm
1kg
  • Overall: We give this item 7 of 10 overall

The Canon i-SENSYS MF8380Cdw does just about everything well; and though its control panel and printer driver could be less clunky, this unit belongs on your small office's short list of colour laser MFPs.

There are currently no price comparisons for this product.
  • Canon i-SENSYS MF8080Cw review

    Canon i-SENSYS MF8080Cw

    The small-office-oriented Canon i-SENSYS MF8080Cw colour laser multifunction printer looks expensive, but it's available for around £299. Although the low purchase price may tempt small offices, the trade-offs are slow performance and limited features.

  • Canon i-Sensys MF8280Cw review - a big and bulky colour laser printer

    Canon i-Sensys MF8280Cw - a big and bulky colour laser printer

    If we judged colour laser printers on their heft, the Canon i-Sensys MF8280Cw would exceed all our expectations. Find out how well it performs in our Canon i-Sensys MF8280Cw review.

  • Canon i-Sensys MF4380dn review

    Canon i-Sensys MF4380dn

    The Canon i-Sensys MF4380dn is a reasonably light and compact all-in-one mono laser printer for SMB or home use from Canon.

  • Canon i-SENSYS MF4890dw review

    Canon i-SENSYS MF4890dw

    The Canon i-SENSYS MF4890dw is a mono laser printer and multifunction device aimed at business users.

  • Canon i-Sensys LBP6300dn review

    Canon i-Sensys LBP6300dn

    The Canon i-Sensys LBP6300dn is a mono-laser printer that offers good value in an office environment.


IDG UK Sites

LG G Watch review: Android Wear smartwatch is the best around, so far

IDG UK Sites

How to join Apple's OS X Beta Seed Program: Get OS X Yosemite on your Mac before public release

IDG UK Sites

Why the BBC iPlayer outage was caused by a DDoS attack: Topsy and Tim isn't *that* popular

IDG UK Sites

See Glasgow 2014 in UHD as history is made