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Printers Reviews
15,499 Reviews

Brother MFC-9420CN

£541 inc VAT

Manufacturer: Brother

Our Rating: We rate this 3 out of 5

Brother is pushing this as a business-friendly MFD. It's quick and built for high volume, and the colour-faxing capabilities are excellent.

Brother is pushing the MFC-9420CN as a business-friendly MFD (multifunction device). It's quick and built for high volume, with a 250-sheet paper tray and a 35-page automatic document feeder, and the device's colour-faxing capabilities are excellent.

Unfortunately, we were less impressed by the sometimes mediocre output quality, the counter-intuitive control panel and the unfriendly documentation.

Small offices should note that the MFC-9420CN cannot be tucked discreetly into a corner. It's big, heavy and loud, emitting distinct clunking noises during power-up and printing. You'll need nearly three feet of height clearance to raise the scanner cover. The printer's setup guide offers exhaustive detail on installing the machine and adjusting fax and other features. But the illustrations were often inadequate and unclear - and sometimes plain inaccurate. We also disliked the scattered design of the front control panel. The fax-related buttons are located in four different places, and it's often hard to tell whether you're about to launch menus or choose an item.

The ControlCenter2 fax/scan/copy utility (including rudimentary scanning and optical character recognition applications) is much easier to use, but can’t completely replace the control panel. And we were very surprised not to find any kind of duplexing.

What the Brother lacks in presentation, it recovers somewhat in execution. Printed pages emerged rapidly, and plain text output was crisp and black. Photographs suffered from rough transitions between light and dark, yellow-tinged flesh tones and washed-out colours - stick to pie charts and logos. Scans and copies from the flatbed took an average amount of time and looked reasonably good; they were comparable to the output from other colour-laser MFDs.

Brother MFC-9420CN Expert Verdict »
Brother MFC-9420CN Scores 3.5 out of 10 based on 4 reviews
Max print resolution 1,200x2,400dpi
optical scanner resolution 1,200x2,400dpi
print speed B=31ppm C=8ppm
USB 2.0
parallel port
network interface
33,600 modem
colour faxing
toner costs B=£101 C=£111 x 3
print life (pages) B=10,000 C=6,600 x 3
1-year onsite warranty
532x444x569mm
18.5kg
  • Build Quality: We give this item 6 of 10 for build quality
  • Features: We give this item 7 of 10 for features
  • Value for Money: We give this item 6 of 10 for value for money
  • Overall: We give this item 6 of 10 overall

The Brother MFC-9420CN offers most of the functions you’d want in an all-in-one, but its design often gets in the way. We’d trade some of its admirable speed for better print quality and ease of use.

There are currently no price comparisons for this product.
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