We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
Smartphones Reviews
15,670 Reviews

Motorola Q 9H review

£299 inc VAT

Manufacturer: Motorola

Our Rating: We rate this 4 out of 5

The Motorola Q 9H - also known as the MOTO Q Global - targets the international traveller who wants to be productive and enjoy multimedia with a Windows Mobile handheld. Unfortunately, this Motorola mobile phone falls a bit short on data connectivity and GPS features.

The Motorola Q 9H - also known as the MOTO Q Global - targets the international traveller who wants to be productive and enjoy multimedia with a Windows Mobile handheld. Unfortunately, this Motorola mobile phone falls a bit short on data connectivity and GPS features.

Hot on the heels of its multimedia-friendly Motorola Q 9m, Motorola now delivers a Q smartphone intended for business travellers. The Motorola Q 9h is the first Q to support international roaming via quad-band GSM.

The Motorola Q 9H also throws in Bluetooth, a GPS receiver, and a slew of software extras including the Opera browser, and the Documents to Go productivity suite.

But the Motorola Q Global is not always as travel-friendly as you'd wish. While it supports 3G HSDPA/UMTS, data speeds when roaming overseas slow to pokier EDGE rates. (Wi-Fi support would have been nice, too.)

And the TeleNav GPS navigation software (which you must download to install and pay for as a service) doesn't work when you're abroad. While you can still use the Motorola Q 9H with GPS-enabled mapping apps such as Google Maps to see where you are and find nearby businesses, you don't get routing help or turn-by-turn directions when you presumably might need them most. Visit our Mobile Advisor website for reviews of the latest mobile phone handsets, and lively debate in the Mobile World forum.

Looks like a BlackBerry - or a blackjack

Mostly black with silver accents, the Motorola Q 9H's design appears sleeker and more BlackBerry-like than ever. Weighing in at a mere 0.13kg and measuring 117x66x13mm, it sports a landscape-format 320-by-240-pixel screen that also brings the Samsung Blackjack to mind.

We found thumb typing on the Motorola Q 9H's keyboard - which has undergone a complete overhaul from that of the original Q - quite comfortable and certainly easier than it was on older versions. The familiar navigation pad and keys (seven in all) between the screen and the keyboard are augmented by BlackBerry-like controls on the side of the device, for up and down scrolling, selecting, and going back through menus. For the latest IT business news and reviews, visit PC Advisor's Business Advisor website.

But when trying to access features or programs that weren't accessible via the hardware buttons, we found navigation surprisingly complicated. For example, there is no quick way to get to the settings on the Motorola Q 9H, which on many Windows Mobile smartphones appear on the main Start menu.

We found the Motorola Q 9H fine as a phone. In our informal tests, voice calls sounded good, and web browsing and email access was a pleasure on the speedy 3G network.

The Motorola Q 9H has a built-in 2Mp camera with lots of menu controls, including image resolution, brightness, white balance, flash, and up to 8X digital zoom. But we are disappointed in the high-res images we captured: They are grainy and fuzzy on a PC, even those that looked good on the Motorola Q 9H's much smaller screen.

On the other hand, we are impressed by the multimedia playback. A video of Enya's 'May It Be', which includes a fair amount of 'Lord of the Rings' film footage, looks terrific and sounds great, when run in full-screen mode on the mobile version of Windows Media Player. The video is stored on a Micro SD card that slips easily into a slot on the Q's lefthand side, a big plus over the slots that sit under the battery (and therefore require opening the case) on some smartphones.

NEXT PAGE: software and verdict

Motorola Q 9H smartphone Expert Verdict »
qwerty keyboard and large, crisp display
Quad-Band (GPRS/EDGE) functionality
video capture and playback at 30fps
HSDPA technology for fast data transfers, streaming media and web browsing
connectivity: EMU, USB 2.0 full speed transfers and data access
integrated Class 2 Bluetooth wireless technology (A2DP, AVRCP - stereo) for hands-free
connectivity with compatible Bluetooth enabled stereo devices
messaging via MMS, SMS, Instant Messaging and Windows Pocket Outlook
AMR NB, AMR WB, MWA, MP3, AAC, AAC+, eAAC+, WAV, MIDI
H.263, MPEG4, WMV, H.264 decode
up to 2 GB removable storage (microSD memory)
2Mp camera
Opera browser, Attachment Viewer or Editor, Voice Recognition, File Manager, Voice Notes, VPN capability and Anti-Virus protection
  • Build Quality: We give this item 8 of 10 for build quality
  • Features: We give this item 8 of 10 for features
  • Value for Money: We give this item 7 of 10 for value for money
  • Overall: We give this item 8 of 10 overall

Overall, the Moto Q Global, or Motorola Q 9H, might appeal to travellers seeking a Windows Mobile smartphone with a good keyboard, 3G data, and solid multimedia support.

There are currently no price comparisons for this product.
  • Motorola Motopure H12 Bluetooth headset review

    Motorola Motopure H12 Bluetooth headset

    In the end, you can find a number of better, albeit less stylish, Bluetooth headsets on the market, so the Motorola Motopure H12 will suit only if you are a slave to fashion.

  • Motorola Q9 review

    Motorola Q9

    Motorola has become almost synonymous with the wildly-popular Razr, so we weren’t surprised to discover that this business phone, the Motorola Q9, takes its design cues from it.

  • Best budget smartphone 2014: Motorola Moto G vs Motorola Moto E comparison review

    Best budget smartphone 2014: Motorola Moto G vs Motorola Moto E comparison

    With just £60 between them, the Motorola Moto G and Motorola Moto E are two of the very best-value smartphones money can buy, but which should you choose? Here we compare the Motorola Moto G and Motorola Moto E spec for spec to find out which is the best budget smartphone 2014.

  • Nokia Lumia 530 vs Motorola Moto E: Windows vs Android for best budget phone

    Nokia Lumia 530 vs Motorola Moto E: Windows vs Android for best budget phone

    As the best budget smartphones in the Windows and Android camps, we compare the Motorola Moto E and Nokia Lumia 530 spec for spec to see whether your money is better spent with Microsoft or Motorola. Read our Nokia Lumia 530 vs Motorola Moto E comparison review.

  • BenQ JoyBee GP2 review

    BenQ JoyBee GP2

    BenQ's Joybee GP2 has a clear list of positives and a clear list of negatives. If you're the kind of person that can overlook some image quality problems in exchange for portability and connectivity -- a travelling executive or salesperson, maybe -- the GP2 would be a useful tool.


IDG UK Sites

5 reasons not to wait for the Apple Watch: Why you shouldn't buy the iWatch

IDG UK Sites

Why local multiplayer gaming is rapidly vanishing: we look at the demise of split-screen and LAN...

IDG UK Sites

How Emotional Debt is damaging digital design

IDG UK Sites

iPhone 6 review: Apple's new iPhone is bigger, better & faster than ever before