Discerning broadband customers who want an ADSL2+ connection and are in an area where it’s available would do well to choose Be - PC Advisor's Best Buy winner for High-Speed Broadband.
Part of the O2 network, Be is an LLU provider that focuses on connectivity and speed, with more than a nod to content sharing thanks to its above-average upload speeds of up 1.3Mbps.
Be has more users who hammer their bandwidth streaming video, watching BBC iPlayer and enjoying online audio than any other ISP, so it was reassuring to find that connections are rock-solid and speeds up to scratch. More than 65 percent said speeds are usually up to expectations or not far off. Of course, some demanding users want even more speed, but who doesn’t? Only a handful of customers have apparently chosen the cheaper £13-per-month, 12Mbps service, while most Be users go all-out for the fastest web access they can. Since Be offers an ‘Unlimited’ 24Mbps connection and largely manages to deliver on this promise, this makes sense.
Mac users represent around 28 percent of the Be customer base – another unusual statistic. A big pull for current Be customers is the option to choose between a modest setup fee and no-strings contract, and a free setup with a 12-month minimum term. Most ISPs look to sign up customers for 18 months or more to get good-value deals.
NEXT: our expert verdict >>