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Q: Dixons recent disappointing sales figures are mainly due to:

  • 3%
    Loss of consumer electronic and consumable sales to supermarkets

  • 12%
    Loss of consumer electronic and consumable sales to online retailers

  • 24%
    A growing distaste for the aggressive sale of extended warranties

  • 45%
    Poor customer service from inadequately trained sales staff

  • 10%
    A general weakening of consumer confidence in the economy

  • 5%
    Other


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