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Latest SMB Tech Opinion

16 September 2013
Opinion: How to delete Gmail messages so they're truly gone

Reader Richard Applebaum wants deleted email messages really, truly deleted. He writes:
22 August 2013
Opinion: How to find a lost message in Gmail

Vicki Pen lost three important messages from her Gmail inbox. I help her find them.
15 July 2013
Opinion: How to delete or move a lot of Gmail messages

MLStrand56 had a Gmail question for the Answer Line forum: How does one archive or delete every email from a particular sender--or that matches some other criteria?
26 June 2013
Opinion: The whistleblower rightly trusted Hong Kong

When I first heard that Edward Snowden was in Hong Kong, I was skeptical. The young cybersecurity guru who uncovered the NSA's extensive surveillance surely would have headed for Iceland or some other haven (Sweden's off the map, as Julian Assange has learned).
31 May 2013
Opinion: Gmail tip: Don't forget to check your spam filter

Before I incur the wrath of non-Gmail users, let me just note that this tip also applies to Hotmail, Outlook.com, Yahoo, and so on. But because I'm a Gmail user myself, and that's where my story begins, that's where I'm putting my focus.
17 April 2013
Opinion: Viewing project-related email archives

Reader Cathron Brewton, like many of us, would like to organize her old email in an efficient way. She writes:
09 April 2013
Opinion: Wrangling email: How I keep my inbox under control

Though specialists have devised myriad systems that purport to achieve Inbox Zero. I'm not that ambitious. I just want a system that keeps the number of unread messages in my inbox as small as possible, doesn't treat my inbox as a to-do list, and doesn't require me to spend hours sorting and archiving my mail.
26 March 2013
Opinion: Does Big Data Spell the End of Business Intelligence As We Know It?

Traditional BI requires human input to decide what correlated factors to query. As predictive data analytics gets increasingly powerful, the algorithms do the deciding. That spells the end of BI as CIO.com columnist Bernard Golden knows it--and he doesn't feel fine about it.
07 March 2013
Opinion: Tackle overloaded Google Apps Gmail accounts with FreeSpace

Google Apps offers cash-strapped small businesses a lot of bang for the buck, but one app that can cause problems is Gmail.
08 February 2013
Opinion: Discuss and organize team projects with Dispatch

If there's one thing the Web probably doesn't need, it's another project-management tool aimed at teams. I mean, hello? Basecamp? Bitrix24? Yammer? How the heck does start-up Dispatch hope to compete?
07 February 2013
Opinion: Setting up email on your Mac

If you're new to the Mac but something of an iOS veteran, this lesson will be a snap. And it should be, because Apple modeled Mountain Lion's Mail, Contacts & Calendars system preference on the setting of the same name found on today's iPhone, iPod touch, and iPad.
Opinion: How Cloud Computing Is Driven by Mobile, Media and Marketing

Defenders of enterprise computing are in for a rude awakening. Mobile, media and marketing applications are poised to flock to the cloud, which is far better suited to handle load variability, latency and change management. As end users and executives demand more flexibly business applications, they will soon follow suit.
Opinion: Free Microsoft quick-start guides teach you the Office 2013 basics

The other day I offered four reasons you don't need Microsoft Office 2013. However, if you fall into the camp that does need it, or you just decided not to follow my advice (it's been known to happen), Microsoft wants to help you get started using the new suite.
05 February 2013
Opinion: Four reasons you don't need the new Microsoft Office

As you've no doubt heard by now, Microsoft Office 2013 has arrived. So has Microsoft Office 365. Some would argue that the latter is the better deal, but I'm here to tell you don't need either one.
04 February 2013
Opinion: Bugs & Fixes: PDFs saved from the web fail to open

Recently, I tried something that had always worked before. This time, it didn't.
01 February 2013
Opinion: App Spotlight: FineReader Touch brings multi-lingual OCR scanning to iOS

There are plenty of apps that can turn your phone into the equivalent of a mobile scanner, using the camera to take snapshots of various documents, then letting you file and/or share those documents.
29 January 2013
Opinion: Get a free shared workspace for your small business

I truly believe that effective organization and communication can make the difference between business success and business failure.
22 January 2013
Opinion: How to get started with Google AdWords

What if you built a website and nobody came? Simple answer: Start an ad campaign using Google AdWords. AdWords is a daunting and complex system, but it really isn't that difficult to start using. Even with a budget of a dollar a day, the service is worth trying to see if you can generate traffic to your site.
06 December 2012
Opinion: Get a free 25GB Box account when you sign up for Hojoki

Do you spend a lot of time hopping around between various Web-based productivity apps, like Basecamp, Dropbox, Google Calendar, and Twitter?
29 November 2012
Opinion: Amazon Goes All In With Data Warehousing at AWS Conference

The first day of the first Amazon Web Services user conference, known as re: Invent, focused on the way customers are using services such as S3 and CloudFront. Meanwhile, the company unveiled RedShift, which CIO.com columnist Bernard Golden thinks will disrupt the data warehousing market and challenge IBM, Oracle and Teradata.