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Latest Internet Opinion

  • Opinion: Pinterest peaks, Facebook falters in customer satisfaction survey of social sites

    Billions of people use assorted social networking sites, but just how happy are they with the likes of Facebook, Twitter, and the rest? The American Customer Satisfaction Index (ACSI), which measures exactly that sort of thing, put out its latest report on consumer satisfaction with e-businesses--that's social media, search engines, and websites--and it's an interesting look at just which service's Like button is getting a workout.

  • Opinion: Investigation of missing IRS email holds lessons for your business

    Congress has been pursuing an investigation into alleged misconduct at the IRS, and as a part of that investigation it requested emails from former IRS director Lois Lerner for the timeframe in question. The response Congress got was those emails--along with any archive or backups of those emails--have been erased and are no longer available. There are legal and compliance requirements organizations must abide by when it comes to retention of information, and the IRS apparently dropped the ball.

  • Opinion: Simpsons World to provide every Simpsons episode without costing you any d'oh!

    An episode of South Park from a dozen years ago posits that no matter what plotline or joke or cultural reference you can conceive of, chances are that The Simpsons has already done it. Starting in October, you'll be able to verify that for yourself any time you want to.

  • Opinion: Facebook's new Save feature lets you read clickbait (and other stuff) later

    Watch out, Pocket. Move over, Readability. Facebook's getting into the read-it-later action with a new Save feature designed to--you guessed it--save content you find on the social network for later reading.

  • Opinion: Why the Comcast call from hell is great news for customers

    If you're currently a Comcast customer, pick up the phone, call the company, and politely explain that you're considering leaving. You could potentially save a bundle of money.

  • Opinion: Airbnb wants you to think of belonging, not eviction, when you see its new logo

    In an over-the-top, heartfelt unveiling that riffed on the themes of love, friendship, and home, Airbnb presented its redesigned apps, website, and logo. Say goodbye to the bubbly blue font of old and hello to Bélo.

  • Opinion: Bring back the classic Gmail experience with Old Compose

    I wasn't a big fan of the overhauled Gmail experience when Google rolled it out last year, and I'm still not. Floating windows, changes to the way previous messages are threaded in replies, new out-of-the-way positions for formatting tools--gah. What's worse, while Google allowed users to stick with the traditional Gmail compose experience when the new look was first rolling out, that feature has since been snuffed. Now, it's floating boxes or nothing.

  • Opinion: Listen to the Comcast customer service call from hell

    So this is what it takes to be voted the worst company in America. Anybody who has ever disconnected a service or canceled a gym membership over the phone knows just how stubborn representatives can be in their quest to keep your patronage, but tech media host Veronica Belmont and former Engadget editor-in-charge and (oh, the irony) current AOL employee Ryan Block stumbled into a new circle of customer "service" hell when they called Comcast to cancel their subscription--and he caught the insane, intense exchange on tape.

  • Opinion: World Cup sets social media records with tons of talk on Twitter and Facebook

    It's no surprise that a global sporting event like the World Cup was the most inescapable topic on the Internet for its month-long duration--that's pretty standard for international news, especially when competition is involved.

  • Opinion: Now you can see your Facebook friends' confessions on Secret

    Anonymous app Secret doesn't want to be a playground for early tech adopters anymore. Six months in, Secret's founders have grander ideas in mind for the controversial service, starting with friend-finding.

  • Opinion: SoundCloud gets Sonos integration, record deals possible

    SoundCloud is getting integrated with Sonos music systems, as it reportedly tries to become more than just a place for music you haven't heard of.

  • Opinion: AMD Radeon leaped into an epic rap battle on Twitter and it was amazing

    Usually, Twitter fights are prime examples of peak stupid--two or more stubborn sides spouting angry 140-character bursts so short that they'd never truly be capable of conveying nuanced arguments. But on Thursday, that oh-so-short character count turned one Twitter fight into the war of the week, when AMD's Radeon Graphics account took on premium device skin maker dbrand in an impromptu epic rap battle.

  • Opinion: Uber won't surge-price you too much in emergencies

    After hammering out an agreement with New York Attorney General Eric Schneiderman to cap surge pricing during emergencies and natural disasters, ride-hailing app Uber said it will apply those limits nationwide.

  • Opinion: You say 'potato,' I say 'crowdfunding' -- man turns to Kickstarter to fund his salad

    For most entrepreneurs, getting more than 900 times the amount of money you were seeking for your Kickstarter project would mean a ticket to easy street, your face on the cover of magazines, and the start of an inevitable march to riches and success.

  • Opinion: Why Uber raised all that money: To make your rides cheaper

    Uber hasn't exactly been keeping quiet about its attempt to take down the taxi industry, and this summer, it's ramping up the pressure through price cuts.

  • Opinion: Totally rad films from the '80s and '90s on Netflix

    Back in the 1980s and 1990s, people rented videos from video stores. There was the battle between Beta and VHS, as well as other weird formats, like Super-VHS and the Videodisc. Then there was the Laserdisc, which only caught on with die-hard collectors, but began featuring things like widescreen and director's commentary tracks. Perhaps only the most visionary souls could have possibly foreseen the days when these movies could be watched instantly, at the push of a button, from a computer or even a smartphone. Yet here they are. And guess what--some of the movies from those bygone decades are still pretty good.

  • Opinion: Blackshades: how Police cracked down on the hackers

    Blackshades is a nasty form of creepware that can take control of a computer remotely and give hackers a dangerous amount of access to your data. A worldwide law enforcement operation this month caught the creators of the software, and arrested many who were engaged in criminal use. We explore the story, and see what damage Blackshades wreaked.

  • Opinion: How to delete or disable your Facebook account

    Editor's Note: This is an updated version of an article we originally published on September, 30, 2013.

  • Opinion: PopVote, CloudFlare trump DDoS attack

    Popular events on the Internet tend to jam channels solid. Rugby Sevens tickets, collectible dolls, what-have-you...when popularity spikes, cyberdemand overwhelms servers. Massive e-tailers like Amazon or Taobao, for example, use scalability at high levels when their traffic spikes during seasonal events.

  • Opinion: Facebooks News Feed experiment: Not the end of the world

    When I first heard that Facebook was messing with our emotions by manipulating the stories some users saw in their News Feed, my first thought was: Duh.

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