The Hassle: I've forgotten the password I use to log on as administrator. Now I can't do monthly maintenance, such as dumping useless programs on my home computer.

This article appears in the December 06 issue of PC Advisor. Available now in all good newsagents.

The Fix: There are four ways to retrieve your admin password. Kelly Theriot's method (detailed here) is free, but it's tricky and certain to make you dizzy. The Login Recovery site will do the dirty work for free, but it takes two days – or you can pay a $20 fee (about £11) and the job is done in 10 minutes.

I think your best bet is to fork out $70 (about £37) for Sunbelt's NT Access (www.sunbelt-software.com/NTAccess.cfm).