We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,258 News Articles

New York fraud case costs Dell $4m

Dell to change advertising, sales and financing

Dell will pay $4 million to settle charges of fraudulent and deceptive business practices brought against the company by New York's Office of the Attorney General.

The New York attorney general filed suit against Dell in 2007, charging that the company misled customers by charging high credit rates when they were promised cheap financing. The suit also alleged Dell didn't provide customers with full details of its next-day service program and didn't deliver promised rebates and warranties.

In May 2008, New York's Supreme Court ruled on the lawsuit, finding Dell guilty of fraud, false advertising, deceptive business practices and abusive debt collection practices.

In addition to the $4 million payment, Dell also agreed to change its advertising, sales and finance practices. The settlement requires Dell to disclose detailed information about the level of service customers will receive and the estimated percentage of customers who qualify for low-cost financing.

"Today's announcement is the final step in ensuring New Yorkers harmed by Dell's deceptive and illegal business practices are fully compensated," said Attorney General Andrew M Cuomo said in a statement announcing the settlement.

New Yorkers harmed by Dell's business practices covered in the lawsuit can file an application for restitution online, the Office of the Attorney General said.


IDG UK Sites

Microsoft Surface 3 UK release date, price and specs: New Surface tablet offers free upgrade to Win?......

IDG UK Sites

It's World Backup Day 2015! Don't wait another minute: back up now

IDG UK Sites

Adobe Comp CC iPad app review

IDG UK Sites

April Fool's Day pranks: play these geeky pranks on April Fools Day and fool your friends