Asus has announced that it is offering Transformer Prime TF201 owners a GPS dongle.
In a sort of peace offering the deal has been opened up after the Android 4.0 Ice Cream Sandwich (ICS) tablet suffered from GPS signal problems after launch. Asus admitted that "in certain situations, the GPS functionality has not met some users’ expectations."
It even went as far as removing the GPS from the specification listing because of the problem. The Transformer Prime's metal chassis was blamed for the lack of signal.
Asus said: "Although the Transformer Prime is not a professional GPS device, as part of our unwavering commitment to customers we are offering all Transformer Prime owners a free external GPS extension kit, called a dongle, which may help improve signal reception and optimize the user experience."
The firm said that the move was part of its commitment to customer service but doesn't affect any existing warranties. Asus is offering the free GPS dongle until 31 July.
To receive a free dongle, Transformer Prime owners must sign into the Asus member area and request one by entering their tablet's serial number.
Meanwhile owners of the original Transformer TF101 are still waiting for Asus to fix a number of problems which were introduced when the tablet was upgrade to ICS. The latest statement from Asus simply says it is still working on an update.