Asus has confirmed that the recently released update for its Transformer TF101 tablet to Android 4.0 Ice Cream Sandwich (ICS) has brought various problems. UPDATE: Asus 'fixes' EeePad Transformer TF101 with ICS update... again
The firm released the over-the-air upgrade last month but is now working on a fix because of a number of different problems experienced by its users. Users have experienced graphics problems, random reboots, crashing and battery issues.
Asus said on Facebook, "Thank you to everyone who has given us feedback regarding the ICS TF101 update. We apologise for the issues some users have been experiencing and we'd like to assure you all that we are working on a fix. We don't have an exact date for release yet but we're aiming for early next week."
To try and help users out it responded to one users saying, "The issues experienced are down to such a wide variety of reasons that there isn't one interim solution. We've heard of users finding successful solutions through factory resets, wiping rogue apps and deleting/updating widgets though."
We contacted Asus which simply told us, "We have not found any issues on any of the TF101s we have updated internally."
Previous to this Asus admitted that not all its users were even able to get the troublesome upgrade. It told customers to download in manually from its support page.
"We see some of you are not receiving your ICS TF101 update over the air. If this is the case please go to our support pages on the link below and manually download the update. Open the zip file and transfer (via SD card or other) the second zip file to your Transformer. Your unit should recognise the file and start updating automatically." said Asus.
Asus has been leading the pack when it comes to Android upgraded but this one doesn’t appear to have been quite ready to roll out. If you have a Transformer TF101 and haven’t upgraded then we suggest waiting for the issues to be resolved.
Comments
gadsen45 said: My tablet has been unusable for over 2 weeks I feel this is unacceptable First and last ASUS product for me Especially since I have contacted them multiple times and multiple ways and cant get an answer back
Byron said: I had many issues with it and i tried the factor reset and it really worked nkw my tablet runs as smootly as ever
Longjohnt said: I was going to update the wifes transformer but if it has problems she will not be happy with me As she loves her transformer I have a Xoom with ice running great no problems at all and love it Think I had better hang on till scud get it sorted or I could end up with a devorce on my hands -
Mick said: CorrectI did my Transformer ICS update firstly as an upgrade and had random reboots several times a day for the first 3-4 days I then wiped it and installed from fresh and still had random reboots with absolutely no apps installedIve not installed all of my apps again but am still getting occassional reboots The problem may well be made worse by ICS-incompatible apps but there is certainly someting wrong with Asus ICS ROMI know though that Asus are pretty good at admitting when things have gone wrong and getting a fix released and thats what matters
Sytandy said: If you have a lot of apps I would wait It has taken my favorite device to a crawl With this release my recommendation is to start fresh with ICS and rebuild your apps similar to a windows upgrade
Preime101 said: My upgrade works flawlessly except for two apps that refuse to even load Battery life is good but possibly even better than before My guess is that the main culprit for the problems are the apps that people have seeing as everything else should be identical to my setup
Bitwonger said: Its not whether Asus Barf-tested this dog food did this release even get Arf-phase- sign-off not to mention a field test Thats where you try to see if your product works Eh Damned ics notification started nagging every hr or so otherwise I STILL wouldnt have trusted asuss perfect sigh reputation So how to tell if the fix is fixed
Wasbikebloke said: Rubbishits crap development and customer service
Wasbikebloke said: Exactly the same thing happened with the Prime They just havent tested it properly and think we should accept that the kit weve bought doesnt work Probably the worst customer service ever seen