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HP will continue to support WebOS

Head of PSG reiterated HP is not quitting PC business

HP has revealed that despite the fact it is discontinuing its tablet PC, the HP TouchPad, the company will continue to support the WebOS platform.

According to Paul Hunter, head of HP's Personal Systems Group (PSG) in UK and Ireland, "HP is fully committed to the ongoing support and service of customers who purchased WebOS devices" and the firm will "support the future development of the WebOS platform" although Hunter said how that will be managed is currently under discussion.

Furthermore, existing HP products will be supported under the terms of their warranties as will any future purchases.

HP made the shock announcement about the demise of the tablet PC last week, despite the fact it was just over a month after it was launched in the UK, because the devices had "not met internal milestones and financial targets".

Hunter blamed "market dynamics, significant competition and a rapidly changing environment" which lead the firm to dump the tablet PC.

"There's no denying that it's been a strange week at HP. I've spent 16 years with HP in the UK and I certainly can't remember a time like it. But change happens, and I fundamentally believe that HP and PSG are stronger following the announcements surrounding WebOS and PSG," said Hunter.

Hunter also highlighted "that at no stage has HP said it is quitting the PC business" in reference to HP's admission it is exploring the possible spin-off or sale of PSG.

"Three options are being investigated, and whether the company is spun off, sold or kept in the HP portfolio, the team in the UK remains committed to creating and supporting great products and services," he added.

"HP PSG UK is only going in one direction, forwards and that means customers can have confidence."


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