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HK Govt agency chooses SAS data visualisation to improve citizen services

The Hong Kong Efficiency Unit (HKEU) has chosen SAS Visual Analytics for insights to meet its goal of evolving local government to better serve its populace, SAS announced today.

SAS is a business analytics software and services provider and HKEU is that arm of the Hong Kong Government that recommends new technologies and business initiatives to help other governmental agencies better meet citizens' needs.

According to a statement by SAS, the project allows the Efficiency Unit to visually examine data on citizens' complaints, develop insights and find innovative solutions in collaboration with its partner agencies. Efficiency Unit senior leaders will be able to view charts and graphs depicting the data via desktop computers or mobile devices, whichever they prefer.

"This is new for the Efficiency Unit-deploying transformative software from SAS to help us transform government services to better serve our citizens," said Wai-Fung Yuk, assistant director, Hong Kong Efficiency Unit. "SAS software will allow us to examine large amounts of complaint data and rapidly draw insights to make informed decisions. No matter how much data is involved, time to insight is crucial."

SAS Visual Analytics is an in-memory solution for exploring any amount of data very quickly.


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