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CA World: BNP Paribas Fortis overhauls project management

Bank uses CA Clarity to slash project failure

BNP Paribas Fortis is overhauling its project management using CA Technologies Clarity software.

The Belgium-based bank, which employs 12,000 people, was formed out of the takeover of Fortis Bank in 2009 by French financial services firm BNP Paribas, as the financial crisis deepened. Fortis had been one of the partners in the highly troubled RBS-led takeover of ABN Amro a year earlier.

Antonio Nieto-Rodriguez, head of transversal portfolio management at BNP Paribas Fortis, told delegates at this week's CA World conference in Las Vegas that the bank had "wanted to tackle the conflict between running the business, and changing it through projects" - a resource dilemma he described as commonplace among companies.

"Changing the business delivers results over a longer term, but it delivers many of the big results," he said. "We knew we wanted to manage our projects better and deliver those results."

The aim of the company's project management overhaul with CA Clarity is to save 4 million (£3.4 million) a year by reducing project failure.

"We use PPM [project portfolio management] to improve our performance, align projects to business goals, optimise resources and shorten time to market," said Nieto-Rodriguez.

"We've moved to one method for project management, one process, and one tool with CA Clarity. We also have one committee running this area. It's about having a common mindset."

The bank started using CA Clarity for resource management, then expanded it to project and demand management. The next stages include financial management.

The biggest problem BNP Paribas Fortis faced was "getting reliable data", he said. "But now we have the chief information officer on side, and the chief executive is behind it, so we are getting more reliable and timely information from staff across the business."

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