We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,258 News Articles

Google vs Microsoft: why you should switch to Gmail

How make the jump from Exchange to Gmail

Some large enterprises are seriously considering jumping from Exchange to Gmail, or already have. Here's why.

Proceed with due diligence

Overall, user acceptance testing for the city of Los Angeles's pilot, which ended April 12, has been very positive, Crawford says, but he cautions that the transition isn't without its share of challenges.

"I'm not going to tell you that everyone loves the product and that we're ready to make this leap. We need to brush off a couple of rough edges," he says.

But he has no qualms about pushing email into the cloud.

"If someone else can do it cheaper I'd rather give that to them and use my staff to solve other problems."

For Rentokil, successful deployment was more about identifying and mitigating risk and managing business expectations.

"If you decide to change, run it as a business change project, not an IT project," Howe says.

Jacobs Engineering's Wright doesn't discount a move to Google Apps in the future, but he advises other IT managers to carefully examine the integrations required to make internal and external environments work together before making any commitments.

"I think it's viable," he says, "but only if you go into it with your eyes wide open."

Side-by-side comparison

Microsoft Exchange Online Standard

Pricing: £3.36 per user per month (£40 per year)

Components: Email, contacts, calendar and instant messaging. SharePoint, Office Live and Office Online are available as extra costs as part of Microsoft's Business Productivity Online Standard Suite.

Maximum users supported: 30,000; larger deployments must be approved by Microsoft engineers.

Product update cycle: Every 45 days.

Mailbox size: 25GB (maximum without having to pay more)

Compatibility with Outlook client: Full

Guaranteed uptime: 99.9 percent

Google Apps for Business Premier Edition

Pricing: £2.75 per user per month (£33 per year .

Components: Gmail for Business, Google Docs, Calendar, Groups, Sites and Video, and chat and instant messaging tools.

Maximum seats supported: No limit

Product update cycle: Continuous

Mailbox size: 25GB (maximum without having to pay more)

Compatibility with Outlook Client: Limited

Guaranteed uptime: 99.9 percent; Google claims it averages less than 15 minutes of downtime per month.

  1. What you need to know jumping from exchange to Gmail
  2. The Google proposition
  3. A quick rollout
  4. The calendar question
  5. Sticking points
  6. Classic cloud worries
  7. Availability and uptime
  8. Proceed with due dilligence

IDG UK Sites

Best January sales 2015 UK tech deals LIVE: Best New Year bargains and savings on phones, tablets,...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

Hands-on with Sony's latest smartglasses

IDG UK Sites

Apple TV expert tips: get US Apple TV content, watch Google Play, use multiple Apple IDs and more