We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

New delay for Windows XP SP3

Microsoft blames 'compatibility issue'

The full release of Windows XP Service Pack 3 (SP3) has been delayed, with Microsoft blaming a "compatibility issue" between the software and a retail-chain-management application.

Microsoft had said last week that it completed development on XP SP3, and that it would be available via its software-update services on Tuesday. However, incompatibilities discovered in the past several days between an application called Microsoft Dynamics RMS and both Windows XP SP3 and Windows Vista Service Pack 1 will force the company to hold off on releasing the software. Dynamics RMS is a retail-chain-management software for small and mid-sized businesses.

Windows XP SP3 review

Windows XP SP3: Your questions answered

Microsoft said it is putting filtering in place to prevent its Windows Update service from offering both service packs to systems running Microsoft Dynamics RMS. Once that filtering is in place, Microsoft will release Windows XP SP3 to Windows Update and Download Center for users not running the application causing the problem. The company on Tuesday did not say how long putting in filters would take.

Microsoft is recommending that Microsoft Dynamics RMS customers not install Windows XP SP3 or Windows Vista SP1. For more information, those customers should contact Microsoft Customer Support Services, the company said.

A fix to the Dynamics RMS problem is being tested and "will be available as soon as that process is complete", Microsoft said. The company did not provide a time frame for completion of the testing and recommends customers visit its TechNet Forums for more information regarding Windows XP SP3.


IDG UK Sites

Nokia branding killed in place of 'Microsoft Lumia': Windows Phone moves into new era

IDG UK Sites

Why you shouldn't buy the iPad mini 3: No wonder Apple gave it 10 seconds of stage time

IDG UK Sites

Halloween Photoshop tutorials: 13 masterclasses for horrifying art, designs and type

IDG UK Sites

Should you update your iPhone or iPad to iOS 8? iOS 8.1 brings back Camera Roll, adds Apple Pay in...