The full release of Windows XP Service Pack 3 (SP3) has been delayed, with Microsoft blaming a "compatibility issue" between the software and a retail-chain-management application.
Microsoft blames 'compatibility issue'
Microsoft had said last week that it completed development on XP SP3, and that it would be available via its software-update services on Tuesday. However, incompatibilities discovered in the past several days between an application called Microsoft Dynamics RMS and both Windows XP SP3 and Windows Vista Service Pack 1 will force the company to hold off on releasing the software. Dynamics RMS is a retail-chain-management software for small and mid-sized businesses.
Windows XP SP3: Your questions answered
Microsoft said it is putting filtering in place to prevent its Windows Update service from offering both service packs to systems running Microsoft Dynamics RMS. Once that filtering is in place, Microsoft will release Windows XP SP3 to Windows Update and Download Center for users not running the application causing the problem. The company on Tuesday did not say how long putting in filters would take.
Microsoft is recommending that Microsoft Dynamics RMS customers not install Windows XP SP3 or Windows Vista SP1. For more information, those customers should contact Microsoft Customer Support Services, the company said.
A fix to the Dynamics RMS problem is being tested and "will be available as soon as that process is complete", Microsoft said. The company did not provide a time frame for completion of the testing and recommends customers visit its TechNet Forums for more information regarding Windows XP SP3.
Comments
jonathan said: i installed sp3 an i had one problem about a week afterwards my remote desktop said the pre-release remote desktop has expired please download the full version from Microsoft update or contact your computer administrator uninstalled sp3 and it worked
RonH said: This seems a pointless delayThe people who will download SP3 and put it onto their computes are not going to put it on business computers running commercially vital software They are going to be people who are prepared to take the risk that early adopters always face a problem with some of bits of hardwaresoftware Anyone running a business machine will wait to see what problems crawl out of the woodwork before installing such a significant piece of software Certainly MS needs to wait a while before pushing the software via update etc but not letting us have a go at this update now just means that any problems discovered by downloaders will just appear later than would otherwise be the case
michael james palmer said: we have put xp3 on several computers some with no problem others with lots ie7 not working the big one for us
tricky said: why bother It works already
Frank Whittaker said: I downloaded SP3 yesterday Wed with no trouble at all
Shock horror said: Microsoft release productupdatepatch later than planned How unusual