Business user of Apple's Mac OS X 10.5 Leopard operating system are more than five times more likely to say that they are "very satisfied" with the OS than business users of Microsoft's Windows Vista. Only 8 percent of Vista users are "very satisfied".
During February ChangeWave Research surveyed 2,200 US corporate computer users. More than half (53 percent) of those using Mac OS X 10.5 reported that they were very satisfied with their operating system. Of those using Windows XP or Windows Vista, however, 40 percent of the former and only 8 percent of the latter said they were very satisfied.
"Apple continues to set the standard for corporate customer satisfaction," said Paul Carton, director of research at ChangeWave Research. That, and the fact that corporate buying plans for Macs remain at historically high levels, indicate that users like what Apple's doing, continued Carton.
But while Apple shows some sales strength even as the general pace of US corporate computer sales looks to slow in the next quarter, it remains a minor player in the market, reported ChangeWave. More than half - 53 percent - of the computers companies plan to buy in the second quarter will be equipped with Windows XP, the survey said, compared to 20 percent with a version of Windows Vista and just 8 percent with Mac OS X.
According to ChangeWave's survey, 7 percent of the corporate respondents who said their company would purchase laptops in the next 90 days were planning on buying Apple. "Apple held at 7 percent, the same as November," said Carton, referring to a similar survey late last year.
Most other vendors, in fact, slipped in ChangeWave's corporate buying plans poll. Fewer companies with purchasing plans figure on buying a Dell notebook in the next three months than reported they would in November (down a percentage point). HP (down two points), Lenovo (down two points) and Toshiba (down one point) also dropped in the survey.