We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

SAP buys MaXware & Wicom

SAP fills gaps with two Nordic acquisitions

In line with its acquisition strategy to fill technology gaps, SAP AG has purchased two privately-held Scandinavian software companies.

SAP acquired identity management software MaXware and Wicom Communications, which designs call-centre applications based on IP (Internet Protocol) technology, the German business software maker announced today in Vienna at its Sapphire customer event.

Financial details were not disclosed.

SAP intends to integrate MaXware's identity management features into its NetWeaver integration middleware in a move to allow businesses to centralise identity management and increase security across their various processes.

MaXware, which is based in Trondheim, Norway, has more than 300 customers worldwide in a range of industries, including manufacturing and financial services.

With Wicom's IP-based contact centre application, SAP aims to help businesses improve their customer service operations, connecting services such as marketing, finance and sales, through a variety of channels including email, SMS (Short Message Service) and mobile phones. The Wicom application offers standard web service-based integration to SAP's CRM (customer relationship management) software.

Wicom, in Espoo, Finland, has around 200 contact centres using its software.

In addition to the acquisitions, SAP announced an agreement to collaborate with SunGard Data Systems, in Wayne, Pennsylvania. One of their first projects will be the joint development of an asset liability management application.

Sapphire runs until Wednesday.


IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

See how Trunk's animated ad helped Ade Edmondson plug The Car Buying Service

IDG UK Sites

Yosemite tips for beginners: Complete Guide to OS X Yosemite