We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

DWP signs seven-year app dev contract with Accenture

Outsourcer gets £50m+ a year Universal Credit contract

The Department for Work and Pensions has signed a seven-year application development and maintenance contract with Accenture for parts of its Universal Credit system and other customer-facing systems.

The deal is worth between £50 million to £70 million per year, depending on DWP demand for IT services, Accenture said.

Accenture has partnered with Atos for the deal and will collaborate with HP the DWP's main IT outsourcer and other suppliers.

The core of the contract will see Accenture deliver application development and maintenance services for the Application Suite used by external customers who contact DWP for benefits directly, via the telephone or Web site.

The application development and maintenance services that Accenture will provide will help DWP make substantial cost-savings, deliver key programs, such as Universal Credit, and provide the most appropriate services to citizens.

Mark Lyons, Accenture's UK and Ireland managing director for Health & Public Service said, "Accenture will help DWP drive significant and sustainable cost savings. This new contract builds on our longstanding relationship with DWP and the successful delivery of similar projects with other public-sector clients."

The DWP raised eyebrows last month when it handed two more major contracts to HP - for a core benefit systems and departmental help desk and application support. HP already had major contracts for hosting, integration and desktops at the Department

In September the DWP handed seven-year application maintenance contracts to Cap Gemini and IBM.

Now read

Is Universal Credit deliverable? Internal report now published


IDG UK Sites

Samsung Galaxy Note 4 review: Great if you like big, expensive phones

IDG UK Sites

Why Sony's PS4 2.0 update is every gamer's dream (well, mine at least)

IDG UK Sites

This Grolsch ad combines stop-motion & CG for majestic results

IDG UK Sites

Apple rumours and predictions for 2015: What to expect from Apple in 2015