We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
79,812 News Articles

Capita snaps up Ventura in £65 million deal

Outsourcer adds Sky, Tesco and Google to its customer list

Capita Group has paid £65 million cash to acquire customer contact centre specialist Ventura.

Ventura, the third party customer services arm of management arm of retailer Next and 50 million customer contacts for other blue chip companies including Sky, Tesco Bank, Google, O2, Orange, British Gas and BMI.

It also has some public sector customers, including the Department for Work and Pensions and charities such as the RSPCA on its client list.

The move highlights Capita's increasing diversification from a core public sector focus. Paul Pindar, Chief Executive of Capita said the acquisition will allow the company to offer "wider customer management and back office outsourced services to key, blue chip clients across additional industry sectors.

Some 8,000 Ventura staff in Yorkshire, Cardiff, Milton Keynes and Pune, India, who will transfer to Capita.


IDG UK Sites

Samsung Galaxy Note 4 vs Samsung Galaxy S5 comparison review: Samsung's best ever smartphones...

IDG UK Sites

Nostalgia time: Top 10 best selling mobile phones in history

IDG UK Sites

How Ford designs next-generation cars at its Melbourne Design Centre

IDG UK Sites

Apple 15-inch MacBook Pro with Retina review and the mystery of the processor benchmarks