We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,258 News Articles

Capita snaps up Ventura in £65 million deal

Outsourcer adds Sky, Tesco and Google to its customer list

Capita Group has paid £65 million cash to acquire customer contact centre specialist Ventura.

Ventura, the third party customer services arm of management arm of retailer Next and 50 million customer contacts for other blue chip companies including Sky, Tesco Bank, Google, O2, Orange, British Gas and BMI.

It also has some public sector customers, including the Department for Work and Pensions and charities such as the RSPCA on its client list.

The move highlights Capita's increasing diversification from a core public sector focus. Paul Pindar, Chief Executive of Capita said the acquisition will allow the company to offer "wider customer management and back office outsourced services to key, blue chip clients across additional industry sectors.

Some 8,000 Ventura staff in Yorkshire, Cardiff, Milton Keynes and Pune, India, who will transfer to Capita.


IDG UK Sites

iPad mini 3 vs iPad mini 2 comparison: New iPad mini 3 isn't worth £80 more

IDG UK Sites

Why you shouldn't buy the iPad mini 3: No wonder Apple gave it 10 seconds of stage time

IDG UK Sites

View an animated vision of a better future for Ethiopian girls

IDG UK Sites

Should I upgrade from Mavericks to OS X 10.10 Yosemite? What you need to know before updating to...