We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Microsoft renames CRM Live to 'CRM Online'

Change reflects new online focus

Microsoft is changing the name of its on-demand customer relationship management (CRM) offering to Microsoft Dynamics CRM Online, according to a company official.

The product was previously called CRM Live.

Brad Wilson, general manager of Microsoft Dynamics CRM, said that the name change is meant to separate Microsoft's consumer lines from its offerings for businesses.

"In recent months, Microsoft has launched the new Online brand, with tremendous investment in and focus around on-demand technology for business users," the statement reads in part. "Whereas the Live brand is focused on consumers and small businesses, the Online brand is fully aligned with our existing Dynamics CRM strategy of delivering outstanding solutions for small businesses, mid-sized companies, and large enterprises."

"This is simply a name change; there is no change to the product release dates, target markets, channel strategy, or pricing," he added.


IDG UK Sites

Best Christmas 2014 UK tech deals, Boxing Day 2014 UK tech deals & January sales 2015 UK tech...

IDG UK Sites

LED vs Halogen: Why now could be the right time to invest in LED bulbs

IDG UK Sites

Christmas' best ads: See great festive spots studios have created to promote themselves and clients

IDG UK Sites

Why Apple shouldn't be blamed for exploitation in China and Indonesia