We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
 
74,953 News Articles

Six problems with Office Communications Server 2007

Analysis: our doubts about Microsoft OCS 2007

As the years of hype around Office Communications Server 2007 show, when Microsoft launches a product, everyone wants to hear about it. But we have our doubts about OCS 2007. Here are six examples:

3) If I'm not getting rid of my PBXes for awhile, why go to Office Communications Server 2007 at all?

For some companies, it could be the features. At Crowe, Chizek, Hannifin said employees who have seen him testing Office Communications Server 2007 "are just going nuts" for its Office Live Meeting feature, which lets users quickly set up ad hoc videoconferences.

"There are a lot of 'oohs' and 'aahs'," he said.

For other firms that are already heavy Microsoft shops, it's the potential to save on their existing international calling and web and videoconferencing bills.

Take Lionbridge, which has yet to give up any of its PBXes, some of which are 15 years old.

"It's probably going to take us several years before we get rid of our PBXes," Kaldestad said.

Lionbridge had deployed LCS a year earlier, so its servers were still new. And having bought Software Assurance for LCS, its upgrade to Office Communications Server 2007 was free.

Lionbridge spent about $100,000 on VoIP telephones and headsets that plugged into PCs or ran Office Communicator, Kaldestad said. The savings from using Office Live Meeting and VoIP let Lionbridge recoup its investment in "less than two months", he said.

At the same time, the fear of dumping their PBXes will recede faster than people imagine today, Marks said.

"Five to 10 years from now, I think half of the market will have adopted either software-based PBXes and/or unified communications," he said.

  1. Should I entrust my telephone system to a software vendor?
  2. Can I really expect some Microsoft software running on a Windows box to be as reliable as a PBX?
  3. If I'm not getting rid of my PBXes for a while, why go to Office Communications Server 2007 at all?
  4. Do I even really need unified communications?
  5. Well, I AM interested in unified communications. But Office Communications Server 2007 seems to lack features we need
  6. Why go to OCS if we're not a Microsoft shop?

Whether you're setting up shop for the first time or you have an established business, Small Business Advisor provides instant access to the most useful products, tutorials and free downloads.


IDG UK Sites

Amazon 3D smartphone release date, price and spec: The hologram phone?

IDG UK Sites

iPhone 5s review: why the iPhone 5s is still the best phone you can buy in 2014

IDG UK Sites

Passwords don't work: here's four ways to fix them

IDG UK Sites

The art of rebranding: Creative agency The Neighbourhood explains how & why it rebranded