Carpathia Hosting, one of the firms that stored files shared on Megaupload.com, has revealed it has no immediate plans to erase the data.
Furthermore, it will give users at least seven days notice on its website, as well as on MegaRetrieval.com, which is runs in conjunction with the Electronic Frontier Foundation (EFF).
"Carpathia Hosting has no immediate plans to reprovision some or all of the Megaupload servers,” the firm said in a statement.
“This means that there is no imminent data loss for Megaupload customers. If this situation changes, Carpathia will post a notice at least seven days in advance of reprovisioning any Megaupload servers," said Brian Winter, chief marketing officer at Carpathia.
Megaupload.com was shut down by US authorities for copyright infringement earlier this month after seven employees Limited, including the file-sharing sites' founders; Kim Dotcom, who has previously been known as Kim Schmitz and Kim Tim Jim Vestor, and Mathias Ortmann, were arrested and charged.
The website allowed users to post files to the firm's servers. They would then be given a link to the content, which included music, videos and pornography, could be distributed and allow other web users to access the files. Megaupload did not allow web users to search for content and instead relied on those that uploaded the files sharing the link themselves.
However, it used third-party firms including Carpathia Hosting and Cogent Communications Group to host the files. In a letter filed by the US attorney's office in court last week, the third-party firms were told they could begin deleting files on February 2 as the US authorities have copied some but not all of the data as evidence in their case against the file-sharing sites founders.
However, Carpathia Hosting has said previously in a statement it "does not have, and has never had, access to the content on MegaUpload servers" and it had not been provided with a deletion date from the US authorities.
The US Justice Department claims Megaupload.com has cost copyright holders $500m through illegal file-sharing and had generated $175m in illegal profits.
The MegaRetrieval website was launched earlier this week by the EFF and Carpathia Hosting in a bid to help innocent web users by offering advice and help on how to retrieve their files.
“Carpathia continues to recommend that Megaupload users seeking to retrieve their data contact Electronic Frontier Foundation (EFF) for assistance by visiting MegaRetrieval,” the firm said