We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Ubisoft warns of account database breach after website attack

User names, email addresses and encrypted passwords were accessed, the company said

Game maker Ubisoft said on Tuesday an account database was breached due to unauthorized access of one of its websites, revealing users' personal information.

The attack divulged user names, email addresses and encrypted passwords, Ubisoft said. The company said it does not store payment information.

"We instantly took steps to close off this access, to begin a thorough investigation with relevant authorities, internal and external security experts, and to start restoring the integrity of any compromised systems," the company said in an advisory on its forum.

Ubisoft did not say which of its websites was breached or how long attackers may have had access. A new splash page was being shown when users navigated to its main website, ubisoft.com, that asked users to change their password.

"Out of an abundance of caution, we also recommend that you change your password on any other website or service where you use the same or a similar password," the advisory said.

In some cases, encrypted passwords can be converted to their original form using password cracking programs. Longer, more complicated passwords are more difficult to crack, which is why security experts recommend mixing in numbers, symbols and capital letters.

In April, Ubisoft took its Uplay service offline, which is used to purchase and download games. A problem with the service allowed hackers to download games for free, including one that had yet to be released.

Send news tips and comments to [email protected] Follow me on Twitter: @jeremy_kirk


IDG UK Sites

Best Black Friday 2014 tech deals: Get bargains on smartphones, tablets, laptops and more

IDG UK Sites

What the Internet of Things will look like in 2015: homes will get smarter, people might get fitter

IDG UK Sites

See how Trunk's animated ad helped Ade Edmondson plug The Car Buying Service

IDG UK Sites

Yosemite tips: Complete Guide to OS X Yosemite