Security firm Trend Micro is rebutting claims by a hacker about breaking into the Trend Micro network and installing a backdoor to unauthorized information as well as gaining access to Sykes, which runs support services for Trend Micro.
"We are aware of an allegation made on June 30th of unauthorized access to a server and e-mail correspondence with Trend Micro," the company is saying in a statement. "The evidence currently available does not support the conclusion of a server compromise or compromise at Trend Micro."
In posted comments, the hacker is claiming to have made available a file with stolen data, and said, "We've targeted them due to their constant lash of pseudo-security."
In its statement today, Trend Micro did acknowledge there was stolen data that has been posted, however. Trend Micro said further, "In conjunction with our partner Sykes, we are vigorously investigating the allegations to establish the origins of the stolen data, which dated back to 2009 and consisted of consumer technical support related communications." Trend Micro said it is also in the process of reviewing "any relevant security controls in the interim."
Ellen Messmer is senior editor at Network World, an IDG publication and website, where she covers news and technology trends related to information security.
Read more about wide area network in Network World's Wide Area Network section.