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Survey: Hongkongers dump biz failing to guard personal data

Most of Hongkongers -- at 81 percent -- will cease dealing with organizations they do business with if their personal information is compromised in a security breach, said Unisys Tuesday when releasing results of the latest study dubbed Unisys Security Index.

The study also found that 60 percent of Hong Kong residents will publicly expose such failure and 39 percent will take legal action.

"These findings show that Hong Kong residents will be unforgiving if they find out that their private information has been accessed by unauthorized people -- whether accidentally or as part of a malicious attack," said Terence Wong, Public Sector Practice Director, Unisys Hong Kong. "With several recent high profile data beaches in Hong Kong, consumers are fed up and will take action with very real business and financial implications for the organizations involved."

Wong warned that the rollout of Hong Kong's eGovernment strategy could be hampered if local citizens aren't confident about providing their personal data online."

Hongkongers are also prepared to take proactive action as individuals to reduce their vulnerability following a data breach. According to the results of the study, 79 percent of respondents said they will change passwords on known compromised websites.

In addition, an overwhelming majority of respondents support compulsory individual security measures when dealing with financial institutions. According to the study, 91 percent of respondents agree that users must use hard-to-guess passwords and 83 percent said users should regularly change passwords or PIN number.


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