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Feedback: Taskbar Tip, Gmail Management, Antivirus Help

Readers ask for help managing Gmail and speeding antivirus scans--plus offer a fast way to pin folders to the Windows taskbar

Readers are so much smarter than me. (Don't tell my boss.) Take Renee, who wrote in regarding last week's Hassle-Free PC, "Keep Your Wi-Fi Secure, Quick Windows Tips." In it I noted that Windows 7 doesn't allow you to pin folders to the Taskbar, and I explained how to set up a keyboard shortcut instead.

Renee very kindly pointed out that there is indeed a way to pin folders to the taskbar. All you have to do is restore the Quick Launch toolbar, which Microsoft eliminated from Windows 7--or so it would seem. Once you work this bit of hackery, you not only get the Quick Launch toolbar back, but also the option of pinning all the folders you want.

This process has been documented elsewhere, so I won't repeat it here. Instead, just head to Microsoft's Guided Help page for Enabling the Quick Launch bar in Windows 7. One note of advice, however: After Step 2, be sure to right-click somewhere in the taskbar, then clear the check mark next to "Lock taskbar." (In other words, you need to unlock the taskbar.) Otherwise Step 3 won't work.

When you're done, you should have the Quick Launch toolbar back to its former home, right next to the Start button. Now, just drag any folder you want to the toolbar. Presto! You'll instantly get a shortcut to that folder.

How to Bulk-Delete Gmail Messages

Reader Al asked "how to delete several thousand messages in the Gmail inbox, all at the same time."

As Al notes, Gmail lets you select and delete only a screen's worth of mail at a time. So how can you work past that? Can you bulk-delete Gmail messages?

The trick lies in creating a filter that deletes email older than whatever date you specify. Here's how:

Open your Web browser, head to Gmail, and sign into your account. Next to the Search the Web button up top, click Create a filter. In the "Has the words" field, type before:2010/01/01. That's just an example date; it would delete all messages received prior to January 1 of last year. You can use any date you want, as long as it conforms to the format YYYY/MM/DD. Click Next step. Select the box marked Delete it, then select the box for Also apply filter to ### conversations below. (Tip: If you want to preserve your email while still getting it out of your inbox, choose Skip the inbox (Archive it) instead.) Finally, click Create Filter. Depending on how many messages meet the filter criteria, the deletion process may take a minute or two.

Make sure you really want to permanently delete all that email. Unless you're approaching your storage limit, the smarter move is to archive it instead (see Step 5). That way it'll still be available when your run searches, but won't clutter up your inbox.

Prevent Your Antivirus Software From Choking on Zip Files

Reader Monika is hoping for help with this hassle: "My virus scan program (McAfee) gets hung up on scanning zip files for hours, which slows my computer considerably, sometimes freezing up if I try to open/close other programs."

Because you didn't give me quite enough information, Monika, like the full name and version number of the McAfee program and details about your operating system, I'm forced to provide broad suggestions rather than specific ones. (Just a gentle reminder to readers: Without sufficient details, it's that much harder for me to find solutions to your hassles.)

It's not uncommon for virus scanners to choke on Zip files, which can be quite large. As a result, system performance can take a major hit during the scanning process. That's just unacceptable.

Fortunately, most antivirus utilities let you exclude certain files and/or file types, meaning it should be possible to configure your McAfee product to bypass Zip files. Here's an example of how that might look, as shown in my AV program of choice, Microsoft Security Essentials.

Now, Monika told me she already tried to "program [McAfee] to skip over these files, to no avail." Assuming you configured it properly, that leaves me with one conclusion: It's time to switch antivirus programs. Seriously, there are enough good products out there that there's no sense wasting any more time or energy on one that's causing you grief. Do a full uninstall of McAfee, reboot, then install something else.

I'm partial to Microsoft Security Essentials, which just so happens to be free, but the latest version of Norton Internet Security (which you can also get free, if you don't mind mailing in a rebate form) has received great reviews.

One other option I neglected to mention: You could get in touch with McAfee and ask for help. After all, that's one of the key advantages of paying for security software, right?

If you've got a hassle that needs solving, send it my way. I can't promise a response, but I'll definitely read every e-mail I get--and do my best to address at least some of them in the PCWorld Hassle-Free PC blog. My 411: hasslefree@pcworld.com. You can also sign up to have the Hassle-Free PC newsletter e-mailed to you each week.


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