We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Healthcare IT Consumers Fear Data Loss From EHR Systems

Nearly 80% of U.S. consumers surveyed this year said they're wary of electronic health records because they fear that their personal information might be stolen or lost if it were stored in an EHR system.

The online survey, conducted by Harris Interactive for Xerox in February and released last month, polled 2,720 U.S. adults.

The No. 1 concern: hackers.

"There's a lack of understanding about what EHRs are all about," said Paul Solverson, a partner in Xerox's strategic advisory services unit. "All the stereotypical concerns with ID theft encroach into the healthcare field ."

He acknowledged that there is a "track record" of data disclosures in the healthcare industry, but said those are mostly the result of "media at rest being lost" -- as in the case of a misplaced laptop or errant file transfer -- not hacking.

Solverson said the healthcare industry has done a woefully inadequate job of informing patients about the technology and its benefits, such as the fact that it can actually make patient information more secure.

"If patients had any idea today how accessible paper records are, I think they'd be astonished," he said.

This version of this story was originally published in Computerworld's print edition. It was adapted from an article that appeared earlier on Computerworld.com.

To learn more about the use of IT in the medical field, read Computerworld's new e-book, Healthcare IT's Challenges & Opportunities .

Read more about government/industries in Computerworld's Government/Industries Topic Center.


IDG UK Sites

Best January sales 2015 UK tech deals LIVE: Best New Year bargains and savings on phones, tablets,...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

2015 visual trends: 20 leading designers & artists reveal what should be inspiring us in 2015

IDG UK Sites

Mac tips tricks & hacks: 10 things you didn't know your Mac could do