We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
78,230 News Articles

Morgan Stanley warns 34,000 customers of data breach

Unencrypted CDs go missing on delivery to government tax office

Morgan Stanley has warned 34,000 investment clients that their personal data may have been stolen while in transit to a government tax office.

The data was on two CD-ROMs that have been password-protected, but not encrypted. The CDs were being posted to the New York State Department of Taxation and Finance.

In a letter to customers, the bank wrote that personal information including names, addresses, income earned on investments and tax identification numbers may be compromised.

A spokesperson for the bank said that while the package arrived at the tax office intact, by the time it reached the desk of the intended recipient, the CDs were missing.

"There's no evidence that there was any criminal intent here, or actual misuse of this information," Jim Wiggins, a spokesperson for Morgan Stanley, told Credit.com.

The latest data breach comes as the Information Commissioner's Office criticised businesses for refusing data protection audits.


IDG UK Sites

OnePlus Two release date rumours: Something's happening on 22 July

IDG UK Sites

13in MacBook Air review, Apple's MacBook Air 2014 reviewed

IDG UK Sites

5 reasons to buy an electric car and 5 reasons not to

IDG UK Sites

Just graduated? Learn all you need to know to kickstart your career in our Creative Graduate Guide