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Karoo suspends accounts of illegal file-sharers

Re-connection offered if users agree not to re-offend

A UK ISP has suspended the accounts of a number of customers it suspects have been involved in file-sharing activity.

Karoo, which is based in Hull and run by telecommunications supplier Kingston Communications, said it will act on any complaints from copyright owners that their content is being illegally shared. If it can confirm the illegal file-sharing activity, it will suspend the users account.

To ensure their service is restored, users that have been suspend must sign an agreement letter stating they will not participate in illegal downloading again.

Karroo described the move as "the responsible approach".

Nick Thompson, director of consumer and publishing services at Kingston Communications, the parent company of the ISP, told the BBC:"There are no benefits for us. In fact, when we cut off customers we're actually reacting against our own interests because we don't charge customers for that period when the service is suspended."

Kingston Communications, which is the primary supplier of telecommunications and data services to the area, is the only UK ISP so far that has taken such drastic action to tackle internet piracy.

However, the ISP's scheme has been slammed by digital rights groups.

Jim Killock, executive director of The Open Rights Group said: "It's totally unfair to disconnect people without giving them any warning at all. In fact, disconnection is something that should only even possibly be considered as a result of court action".

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See also: 50% of men never pay to download music & movies


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