We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
78,713 News Articles

Hard Drive Makers Slash Warranties

In a bid to save money or redirect funds to product development, Seagate and Western Digital are cutting hard drive warranties -- in some cases from five years to one.

Seagate's warranties on certain drives were shortened as of Dec. 31, and Western Digital followed suit on Jan. 2. All drives shipped prior to those dates will continue to carry the warranty term in effect at the shipping time.

First reported by The Register , a London-based technology website, the reductions mean some of the vendors' most popular PC drives will no longer carry three- or five-year warranties.

Seagate said it is reducing warranty periods as a way to redirect cash flow to product development. The vendor said there is no change in the warranties of "mission-critical" enterprise drives including the Cheetah line. But warranty periods for the Momentus XT hybrid drive and nearline products including the Constellation 2 series are being cut from five years to three.

Warranties for some of Seagate's desktop and notebook drives, including the Barracuda, are being cut from five years to one.

Western Digital announced that it's cutting warranties for Caviar Blue, Caviar Green and Scorpio Blue drives from three years to two, but it didn't offer an explanation for the changes.

This version of this story was originally published in Computerworld's print edition. It was adapted from an article that appeared earlier on Computerworld.com.

Read more about storage in Computerworld's Storage Topic Center.


IDG UK Sites

Motorola Moto G vs Nokia Lumia 530 comparison: What's the best budget smartphone

IDG UK Sites

Everything you need to know about Apple's iPhone Camera in iOS 8

IDG UK Sites

Why you shouldn't trust password managers

IDG UK Sites

How to make an 'Apple iWatch' using an iPod nano and a 3D printer