We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
 
75,002 News Articles

Qantas website experiences booking glitch

Qantas customers were unable to book flights online last night and this morning after the company's website suffered a server outage.

When customers attempted to arrange flights or log in to frequent flyer accounts, a message said that the server encountered an `internal error or misconfiguration' and was unable to complete the request.

A Qantas spokesman told Computerworld Australia that the airline experienced "intermittent problems" with the website yesterday and this morning which prevented some customers from accessing the full booking system.

"The problem has now been resolved and we apologise for any inconvenience," he said.

"We're investigating the cause of the problem so that we can put in place measures to stop it happening again."

Qantas uses the Amadeus online booking engine.

Follow Hamish Barwick on Twitter: @HamishBarwick

Follow Computerworld Australia on Twitter: @ComputerworldAU, or take part in the Computerworld conversation on LinkedIn: Computerworld Australia


IDG UK Sites

Amazon 3D smartphone release date, price and spec: The hologram phone?

IDG UK Sites

iPhone 5s review: why the iPhone 5s is still the best phone you can buy in 2014

IDG UK Sites

Passwords don't work: here's four ways to fix them

IDG UK Sites

Developers get access to more Sony camera features