We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

iiNet services on the road

Internet service provider (ISP), iiNet, has launched a team of mobile technical experts who can visit customers' homes in the Brisbane metropolitan area.

The goal of the initiative is to get customers connected properly so services and products deliver iiNet's intended performance.

Download our Smartphone Super Guide for iPad

Brisbane is the fifth city to receive the service. It first ran in Perth, and was then followed by Sydney and Melbourne. Adelaide was added just before Christmas 2012.

Services on offer include broadband connection, model installations, and Internet-ready device connection.

As well as kick-starting ASDL2+ and fibre broadband, the team can configure and secure a customer's wireless network, setup Fetch TV, or connect PCs, tablets, and smartphones to the Internet. General tech advice is also on offer.

The 'techii team' uses specially branded Toyota Prius hybrid-powered vehicles. A one-hour on-site visit costs $99.

iiNet chief customer officer, Maryna Fewstar, said members of the techii team are iiNet employees, not external contractors, meaning that they deal with the products and services regularly.


IDG UK Sites

5 reasons not to wait for the Apple Watch: Why you shouldn't buy the iWatch

IDG UK Sites

Why local multiplayer gaming is rapidly vanishing: we look at the demise of split-screen and LAN...

IDG UK Sites

How Emotional Debt is damaging digital design

IDG UK Sites

How to update your iPhone or iPad to iOS 8: including how to install iOS 8 if you don't have room