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NBN services affected by Qld floods

The Queensland floods have impacted on National Broadband Network (NBN) services in parts of Queensland and in New South Wales.

NBN Co said a third-party backhaul provider experienced an outage, which impacted on around 200 premises in greenfield estates in areas outside Mackay, Townsville and Cairns. The company said services were now working but it was awaiting confirmation of restoration from the backhaul provider.

Power failures also meant back-up power was switched on at temporary fibre access nodes (TFAN) in Alstonville and Pitt Town in NSW. NBN Co said mains power was restored and no NBN customers were impacted.

Another TFAN at Kallangur, north of Brisbane, experienced a power outage, which affected 19 data services, but power has now been restored.

In Inala, south west of Brisbane, a power outage in the area has impacted on 42 data services and 1 voice service. A back-up battery to the area has also run out, with another power source being sought for the site.

Optus has also provided an update on its network in Queensland.

The telco said mobile and fixed broadband services were now fully operational in Brisbane, following disruptions due to power outages.

However, Optus customers across Central and South East Queensland are still experiencing mobile disruptions due to power and transmission failures.

Optus said technicians were working to restore services, which are expected to become operational overnight.

Four sites in NSW are also down across Lauriston, Mullumbimby and Murwillumbah.

Earlier today Optus indicated that its mobile network was operational in "major population centres" in Queensland and northern New South Wales.

Follow Stephanie McDonald on Twitter: @stephmcdonald0

Follow Computerworld Australia on Twitter: @ComputerworldAU


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