We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

SEA-ME-WE 3 undersea cable cut

Yahoo, which uses the undersea cable from Perth to Singapore, has re-routed email traffic from the cable

An undersea cable between Perth and Singapore has been cut, affecting Yahoo and Telecom New Zealand Xtra customers.

Customers are experiencing delays of up to two hours sending emails from Xtra email addresses.

Emails are reportedly still being received by Xtra email addresses.

The affected cable is the SEA-ME-WE 3 cable, which is managed by a consortium, including Singtel.

It is reported that the cable was cut around five days ago but Telecom NZ only became aware of the problem from Yahoo, which uses the undersea cable from Perth to Singapore.

Yahoo has re-routed email traffic from the cable while repairs are carried out.

"Telecom will continue to provide updates on its websites regarding expected service restoration but at this stage it is unlikely to be today," the company said in a statement.

Telecom said it does not expect service to be restored by today.

Computerworld Australia is seeking comment from Singtel.

Follow Stephanie McDonald on Twitter: @stephmcdonald0

Follow Computerworld Australia on Twitter: @ComputerworldAU


IDG UK Sites

Best iPad Air 2 and iPad mini 3 deals: Find the best contract for your new iPad

IDG UK Sites

The iPhone is doomed. Doomed to be marginally less successful than a very successful thing.

IDG UK Sites

How to prototype native mobile apps without writing code

IDG UK Sites

How to prepare for and update to OS X Yosemite: Get your Mac ready to download & install Apple's...