By Network World Staff | Network World US | 14 November 12
As more hotel guests use social media to express their feedback with a hotel after a stay instead of filling out a customer comment card, many hotels need to mine data from social networks to see how theyre doing. In this video news report from the IDG News Service, we get to meet a company that can help the hospitality industry get that data.
Read more about lans and routers in Network World's LANs & Routers section.
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