We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
78,721 News Articles

VIDEO: Mining social media for hotel customer feedback

As more hotel guests use social media to express their feedback with a hotel after a stay instead of filling out a customer comment card, many hotels need to mine data from social networks to see how theyre doing. In this video news report from the IDG News Service, we get to meet a company that can help the hospitality industry get that data.

Read more about lans and routers in Network World's LANs & Routers section.


IDG UK Sites

LG G Watch review: Android Wear smartwatch is the best around, so far

IDG UK Sites

How to join Apple's OS X Beta Seed Program: Get OS X Yosemite on your Mac before public release

IDG UK Sites

Why the BBC iPlayer outage was caused by a DDoS attack: Topsy and Tim isn't *that* popular

IDG UK Sites

See Glasgow 2014 in UHD as history is made