As Mike Lazaridis and Jim Balsillie step down as co-CEOs at Research in Motion, the company is at a cross roads. Thorsten Heins steps into the CEO chair with many daunting obstacles ahead of him and RIM.

Talk has been swirling in the past six months about the relevance of RIM's top device: The BlackBerry. Now that the iPhone has made its way into the enterprise, the BlackBerry has lost its "in" and the company is scrambling to keep its head above water.

In this pdf, we review the issues facing RIM and Heins, such as: who will truly be the company's leader, what is going to be its strategy going forward and how will the company grow.

We also review the year that RIM would most soon like to forget. 2011 was a tough year with layoffs and product missteps and network outages.

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