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Samsung to address Galaxy S4 storage problems by optimising software

Samsung will try and free up Galaxy S4 storage with software optimisation

Samsung Galaxy S4 storage

After appearing on BBC's Watchdog, Samsung has said it will look to address the storage issues surrounding its flagship Galaxy S4 smartphone.

In what has become something of a scandal, Samsung will try to fit its Galaxy S4 software features into a smaller amount of space. The Android smartphone has received complaints by users and in reviews for its lack of storage. See also: Samsung Galaxy S4 suffers from storage woes.

The 16GB model has nearly half of the internal memory used up with the Android operating system, Samsung's TouchWiz interface and the firm's extra features such as S Translator and S Health. There's no option to uninstall unwanted features.

"We appreciate this issue being raised and we will improve our communications," Samsung told CNET. "Also, we are reviewing the possibility to secure more memory space through further software optimisation."

"Samsung is committed to listening to our customers and responding to their needs as part of our innovation process."

The Korean tech giant stood by its decision to use the space saying it gave users "more powerful features". However, we've found a lot of them to be gimmicky and buggy. See: Best Samsung Galaxy S4 contract deals.

The Galaxy S4 does have a microSD card slot for adding more storage, something many of its rivals do no offer. But this can't be used for installing apps, putting users in a tricky position.

At Google's I/O conference this week, a 'Google Edition' of the Galaxy S4 was announced with stock Android 4.2 Jelly Bean. We're keen to see how much storage this has available in comparison.

Let us you what you think about the situation in the comments below. Should manufactures be forced to state how much storage is actually available on the box?

Follow Chris Martin and @PCAdvisor on Twitter.


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