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Nokia Lumia 900 hit by connectivity bug

Firm offers $100 credit to say sorry

Nokia has confirmed that its Lumia 900 smartphone has a software problem affecting data connectivity. See also Nokia Lumia 900 review.

It's only been a few days after the flagship device launched in the US but the Lumia 900 has run into problems. As a way of apology Nokia is offering anyone who purchased or purchases a Lumia 900 until 21 April a $100 credit on their AT&T bill.

Nokia said: "In short, a memory management issue was discovered that could, in some cases, lead to loss of data connectivity. This issue is purely in the phone software, and is not related to either phone hardware or the network itself."

We contacted Nokia to see if the problem affects UK Lumia 900 handsets to which it said: "This problem is specific to the Lumia 900 sold by AT& so does not affect any other Nokia Lumia device."

The firm said it will roll out an update to fix the problem via Zune 'on or around 16 April'. Alternatively owners can swap their handset for an updated Lumia 900.

This isn't the first time that Nokia has had software problems with its Windows Phone devices. The Lumia 800 launched in the UK last year and suffered from battery issues which Nokia has released several fixes for.

Regardless of the problems Nokia believes that the Lumia 900 is a 'fantastic' and 'unbeatable' deal.


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