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Symantec: Mobile adoption has reached tipping point

Security vendor's latest report finds enterprise mobile apps gaining steam among businesses

Mobility adoption in businesses is at a tipping point globally, according to Symantec.

In its latest report, 2012 State of Mobility Survey, the uptake of mobile applications across organisations was found to be high compared to previous years, with 71 per cent of enterprises considering the deployment of custom mobile applications and one-third currently implementing them.

Symantec Pacific director of specialist solutions, Sean Kopelke, said these figures reflected the fact that organisations are now actually seeing the benefits from mobility.

"We've known for a while that mobility is growing inside companies and people are bringing in devices, and the return on investment they're seeing is quite high," he said.

Kopelke points out that around 60 per cent of people who responded in the report said that they are allowing their core line of business applications to be available on mobile devices.

"Around two-thirds of corporations are now looking at building a corporate app store for their own applications," he said.

"So I think it has gone beyond a 'we see employees bring in devices for some benefits' mindset to embracing those benefits and allowing those devices to be used quite heavily inside their organisations."

Other benefits that businesses are seeing include a reduction in the time required to accomplish different tasks, the work force being more efficient, and making their business agile overall.

While Kopelke admits that businesses are sometimes faced with the realisation they never quite got out of a new technology compared to what they were expecting when it was brought it into organisations, let alone the hype behind it, that has not been the case so far with mobility.

"If you look at some of the research in the survey, 73 per cent of businesses expect to increase their efficiency through mobile computing, and 74 per cent are realising that," he said.

"Companies are saying that they are actually meeting the expectations set by the hype, which I think is a very positive thing for mobility."

However, despite the overall perception that devices are becoming easier to use, 55 per cent of respondents listed that mobile computing as being somewhat to extremely challenging.

Kopelke admits that mobile devices these days are "simple to use" and the interaction from a user perspective is "quite efficient," but from the context of bringing them into the business environment, that is where it changes.

"A big priority for a lot of companies is to reduce the cost of actually managing these mobile devices," he explained. "And there's obviously concerns around security."

He point out that while in the past traditional end points, such as notebooks, were more standardised in what hardware and OS they used, managing the different mobile devices that are available on the market today is presenting people with a new set of challenges.

"Losing devices, data leakage, unauthorised access of corporate resources, and growth of malware on mobile devices are all areas that remain high concern for businesses who allow mobile growth in the business," Kopelke said.


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