We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Vodafone suffers outage after break-in

Thieves targeted technical facility in Basingstoke

Hundreds of Vodafone customers were unable to make calls from their mobile phones this morning, following a break-in at the mobile network's facility in Basingstoke.

The exact number of Brits who lost calling, internet and texting services was unknown. However, micro-blogging service Twitter was flooded with complaints.

"We had a break-in last night at one of our technical facilities, which resulted in damage done to some of our equipment," Vodafone confirmed.

"This means that some customers may be experiencing temporary loss of voice, SMS and internet services. We are working quickly to restore these and will be back to normal as soon as we can."

See also: Vodafone to stock Google's Nexus S


IDG UK Sites

Best January sales 2015 UK tech deals LIVE: Best New Year bargains and savings on phones, tablets,...

IDG UK Sites

Chromebooks: ready for the prime time (but not for everybody)

IDG UK Sites

Hands-on with Sony's latest smartglasses

IDG UK Sites

Apple TV expert tips: get US Apple TV content, watch Google Play, use multiple Apple IDs and more