When friends call you with computer trouble, you try to help. But no matter how much you know about PCs, correcting a problem can be a challenge when you're talking to someone who doesn't know a taskbar from a USB port. So we've put together the definitive guide to providing IT support for those closest to you. We'll show you the tweaks, the tricks and the freebies that will make you the most popular geek in town.
5. Help your friends to help themselves
Fix your friends' PC, and they can use it for a day. Teach them to fix their own PC, and you get your life back.
If someone keeps calling you, insist that they at least ask for help first in the PC Advisor Helproom Forum (it is, after all, the largest IT forum in Europe. Then get them to visit the following help sections on PC Advisor:
- PC security tutorials
- Business advice
- Windows walk-throughs
- Internet help
- Mobile computing walk-throughs
And for the holidays, buy your trouble-prone friends and relatives USB hard drives with bundled backup software.
They may look at the unwrapped gift the way you looked at a present of socks when you were a kid, but someday they'll thank you.