We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
79,812 News Articles

Fix your friends' PCs in five easy steps

Get in with the IT crowd, the easy way

When friends call you with computer trouble, you try to help. But no matter how much you know about PCs, correcting a problem can be a challenge when you're talking to someone who doesn't know a taskbar from a USB port. So we've put together the definitive guide to providing IT support for those closest to you. We'll show you the tweaks, the tricks and the freebies that will make you the most popular geek in town.

5. Help your friends to help themselves

Fix your friends' PC, and they can use it for a day. Teach them to fix their own PC, and you get your life back.

If someone keeps calling you, insist that they at least ask for help first in the PC Advisor Helproom Forum (it is, after all, the largest IT forum in Europe. Then get them to visit the following help sections on PC Advisor:

And for the holidays, buy your trouble-prone friends and relatives USB hard drives with bundled backup software.

They may look at the unwrapped gift the way you looked at a present of socks when you were a kid, but someday they'll thank you.

  1. Be a tech-support hero
  2. The right tools for the right job
  3. IT support from far away
  4. Vista: heal thyself
  5. Help your friends to help themselves


IDG UK Sites

45 Best Android games: top Android games for your smartphone or tablet in 2014 (24 are free!)

IDG UK Sites

How Apple, Adobe, Microsoft and others have let us down over UltraHD and hiDPI screens

IDG UK Sites

Do you have the X-Factor too? Mix Off app puts fans in the frame

IDG UK Sites

iPad Pro release date, rumours and leaked images - 12.9 screen 'coming in 2015'