We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
 
75,052 News Articles

Customers suffer in ISP's dispute with BT

OK, who forgot to pay the bill?

ISP Euro1Net has been cut off by BT, meaning that thousands of customers are currently without a broadband service.

According to the BBC, Euro1Net has had its service suspended because it hasn't paid BT what it owes.

Some customers have paid upfront for a two-year long broadband connection and will be contacted by the company with details of the refund procedures, the ISP said.

However, Euro1Net would not comment further on the situation "due to possible legal action against BT".

Ofcom, the telecoms watchdog, is keeping an eye on the dispute and said people affected would be able to sign up for a replacement broadband service through a different provider from 5 September, the BBC reported.


IDG UK Sites

Samsung Galaxy Note 4 release date, price and specs 2014

IDG UK Sites

What's the best smartwatch? 11 iWatch rivals compared in our wearables round-up

IDG UK Sites

5 reasons to upgrade to BT's YouView+ box: DTR-T1000 vs DTR-T2100

IDG UK Sites

Developers get access to more Sony camera features