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G-Cloud Cloudstore out of service for 2 days this week

The G-Cloud team has said that the disruption is due to ‘routine maintenance’

The government's G-Cloud online purchasing portal, Cloudstore, will be out of service for two and a half days at the end of the week.

Procurement for the G-Cloud iii framework, the third round of procurement for the pan-government public cloud initiative, was launched earlier this month. This follows the launch of G-Cloud ii, the second framework under the G-Cloud umbrella, which was launched in May last year with 458 suppliers signed up to the agreement by October.

Cloudstore operates as an online catalogue for IT buyers across the public sector and can be found on the government's eMartekplace, which is hosted by Procserve.

The G-Cloud team tweeted a warning to buyers and suppliers this morning that Cloudstore would be unavailable:

@G_Cloud_uk: "Gii suppliers - advance warning that CloudStore will be down for maintenance 6pm 25 Jan to 8am 28 Jan."

Computerworld UK asked the team why the service would be down for nearly two and a half days, and received the following tweet back:

@G_Cloud_UK: "It's routine maintenance and patches. Site will be on and off during this time, not down for whole period."

During the summer last year Cloudstore suffered technical problems that left users unable to search for suppliers and products, which the government put down to a 'system error'.

The Cabinet Office said that the work will mean users won't be able to search, update entries or purchase through Cloudstore.

"Procserve are carrying out routine maintenance to the hardware behind the Government eMarketplace, which includes CloudStore, this weekend 26/27 January," said a spokesman for the Cabinet Office.

"Access to the service will be intermittent and at times it will not be available to search, update entries or purchase through. The work has been scheduled over a weekend to minimise inconvenience to users and to ensure that the maintenance and testing can be fully completed."

For an in-depth analysis on the G-Cloud's future and a look at how it could be improved going forward, read Computerworld UK's feature on "G-Cloud iii - Is the framework getting any better?"


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