We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Gmail suffers global service disruption

Gmail users presented with server error

Google 502 Gmail error

Google's Gmail service went down for users around the world yesterday.

The problem which stopped users gaining access to their Gmail inboxes appeared to effect users everywhere late in the afternoon. Instead of precious emails, Gmail users were given a 502 error stating the server could not complete the request.

Google acknowledged the fault at 5:30pm stating it was being investigated. Later at 6:10pm, it said the fault 'should be resolved', apologised for the inconvenience caused and assured that system reliability is a top priority for the online giant.

Later in the evening Google admitted that some users experienced slow performance or errors and said: "For everyone who was affected, we apologize - we know you count on Google to work for you, and we worked hard to restore normal operation for you."

"Although our engineering team is still fully engaged on investigation, we are confident we have established the root cause of the event and corrected it."

Google estimated that problems lasted for an aggregate of 18 minutes.

Follow Chris Martin and @PCAdvisor on Twitter. 


IDG UK Sites

Windows 10 release date, price, features UK: Staggered release with PCs coming first this summer -...

IDG UK Sites

In defence of BlackBerrys

IDG UK Sites

Why we should reserve judgement on Apple ditching Helvetica in OS X/iOS for the Apple Watch's San...

IDG UK Sites

MacBook Pro 15in preview: better battery life, faster storage and a new discrete graphics chip may...