We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

Google fixes Gmail outage that affected millions of users

The problem lasted more than one hour

An outage that prevented millions of users from accessing Gmail on Tuesday has been resolved, according to Google.

Google first acknowledged the problem at about 12:40 p.m. U.S. Eastern Time in the Google Apps Status Dashboard, and declared the issue solved at around 1:45 p.m.

The bug affected "less than 2 percent" of Gmail's user base, the company said, without being more specific.

Gmail has more than 350 million active users, so an outage that lasts more than an hour and affects more than 1 percent of its users inevitably leads to discussion forums and social media sites lighting up with reports and complaints.

Assuming this outage affected 1.5 percent of the user base, that would translate to about 5.25 million impacted users.

Gmail is used by individuals for personal matters and by companies for employee communications as part of the Google Apps cloud-hosted collaboration and communication suite.

Juan Carlos Perez covers enterprise communication/collaboration suites, operating systems, browsers and general technology breaking news for The IDG News Service. Follow Juan on Twitter at @JuanCPerezIDG.


IDG UK Sites

Microsoft Surface 3 UK release date, price and specs: New Surface tablet offers free upgrade to Win?......

IDG UK Sites

It's World Backup Day 2015! Don't wait another minute: back up now

IDG UK Sites

Adobe Comp CC iPad app review

IDG UK Sites

April Fool's Day pranks: play these geeky pranks on April Fools Day and fool your friends