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BT removes fair usage policy on some web packages

No download limit for highest-paying customers

BT has revealed it is removing its fair usage download policy for Total Broadband Option 3 and Infinity Option 2 customers from April.

The move by the ISP means web users on these broadband packages can download or stream as much as they want without worrying that exceeding the limit will result in charges or their speed being restricted.

At present, downloads are capped at 300GB.

"As BT continues to invest in the network and network bandwidth we can now remove these restrictions and ensure the experience of the wider customer base," said Mayuresh Thavapalan, general manager of consumer broadband at BT Retail.

Meanwhile, those on BT Total Broadband Option 1&2 and BT Infinity Option 1 will not be subject to traffic management but will still be charged for exceeding the fair usage policy.

However, BT revealed it will still implement traffic management policies that will restrict usage "when the network is busy".

See also: BT broadband wholesale tools 'risk introducing two-tier internet'


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