We use cookies to provide you with a better experience. If you continue to use this site, we'll assume you're happy with this. Alternatively, click here to find out how to manage these cookies

hide cookie message
80,259 News Articles

24% of firms use broadband packages aimed at consumers

Businesses risk breaching ISPs terms and conditions

Nearly a quarter (24 percent) of firms are using broadband packages aimed at home users, says Consumerchoices.co.uk.

Research by the comparison website revealed many firms use consumer packages because they believe they are 'cheaper'. However, they run the risk of breaching their ISP's terms and conditions, as well as end-up suffering from poor connection speeds and a lack of bandwidth to run business applications.

More than two in five (41 percent) firms say speed is the most important factor when choosing a broadband provider, while 22 percent claim they select a package based on large or unlimited downloads and 20 percent pick a package based on the ISP's technical support offering.

"Our research indicates that a high percentage of businesses are operating on inferior consumer service level agreements in the mistaken belief that they're cheaper," said Simon Piper, head of business development, Consumerchoices.co.uk.

"If the internet is vital to the way you do business, you need to ensure that it's up and running as much as possible – and that if something does go wrong, you can get help quickly and easily. That's why it's important to choose business-grade services, with business-level support."

See also: 53% of firms haven't checked their website's appearance on a mobile

IDG UK Sites

Best Black Friday 2014 tech deals UK: Latest bargains on phones, tablets, laptops and more this...

IDG UK Sites

Tech trends 2015: 3D printing grows up

IDG UK Sites

10 mind-blowing Oculus Rift experiments that reveal VR's practical potential

IDG UK Sites

Black Friday 2014 UK: Apple deals, Amazon deals & other Black Friday tech offers